There are no widely recognised training courses for this management role. However, regular training in specific technical products is essential and offered by product suppliers and ICT training providers. Like many career paths in ICT, progress will be aided by taking additional courses, especially in the market-leading technologies such as with Oracle and Microsoft and the operating systems on which they run.
Most training is likely to be technical in nature to ensure that you are up to speed with developments, but 'soft' skills are also important and in-house courses may also cover communication, time management, project management and customer service skills. To understand user needs, information systems managers must be able to work in multidisciplinary teams, so training may be given on team working and team leading. Training in company systems and procedures is also common. The majority of training is on the job, supplemented by short, internal or external courses as appropriate.
Formal training is more likely in larger organisations than in small ones, where on-the-job training is the norm and the provision of books and CD-ROMs for self-study is typical. Larger companies may offer mentoring schemes and tailor training to facilitate individual development plans.
Professional qualifications, such as those provided by the BCS (The Chartered Institute for IT) , provide a framework for professional standards and a recognition of the skills you have obtained. The BCS will also help by providing information and guidance to assist members in developing their expertise and recognising and planning their learning needs.
e-skills UK - The Sector Skills Council for Business and Information Technology can offer advice and give information on careers and training in IT.
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