Network engineers are responsible for installing, maintaining and supporting computer communication networks within an organisation or between organisations. Their goal is to ensure the smooth operation of communication networks in order to provide maximum performance and availability for their users, such as staff, clients, customers and suppliers.
Network engineers may work internally as part of an organisation’s IT support team or externally as part of an IT networking consultancy firm working with a number of clients.
Other job titles used to refer to this kind of work include network support, support engineer, IT support engineer, helpdesk support, network administrator, first-line support, second-line support, security engineer and network architect.
The work is influenced by the size and type of the employing organisation. In a large investment bank for example, a network engineer may have specific responsibility for one area of the system. In a small company, the engineer may be troubleshooter for almost any IT-related problem that arises.
There are different types of network, such as:
The type of network will affect the engineer's responsibilities.
Typical tasks usually include:
Posts entitled 'technical support' usually include responsibility for other IT equipment, such as printers and scanners.
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