Level 2 Certificate in Understanding Retail Operations

Entry requirements

This course is available via government funding, so at no cost to you. To be eligible for funding, you must be:

• Aged 19 or over
• Currently live in England or Scotland
• Have lived in the UK/EU for the last 3 years
• Have not previously enrolled on this course.

Months of entry

January, February, March, April, August, September, October, November, December

Course content

This qualification aims to provide you with a thorough understanding of retail operations, including effective customer service, teamwork and understanding what to expect when working in the retail sector.