Taught course (will run subject to approval)

Service Design

Institution
University of the Arts London - London College of Communication · Faculty of Design
Qualifications
MA

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Entry requirements

MA Service Design welcome applicants from a broad range of backgrounds, from all over the world, from an Honours degree course in a field relevant to design or those with other, equivalent qualifications.

The course team also welcomes students with good degrees from social science backgrounds, and those who have previously worked in the industry, or those with relevant experience in non-traditional backgrounds, as well as those already within employment.

Your educational level may be demonstrated by:

  • Honours degree (named above);
  • Possession of equivalent qualifications;
  • Prior experiential learning, the outcome of which can be demonstrated to be equivalent to formal qualifications otherwise required;

Or a combination of formal qualifications and experiential learning which, taken together, can be demonstrated to be equivalent to formal qualifications otherwise required.

APEL (Accreditation of Prior Learning)

Applicants who do not meet these course entry requirements may still be considered in exceptional cases. The course team will consider each application that demonstrates additional strengths and alternative evidence. This might, for example, be demonstrated by:

  • Related academic or work experience
  • The quality of the personal statement
  • A strong academic or other professional reference
  • OR a combination of these factors

Each application will be considered on its own merit but we cannot guarantee an offer in each case.

Months of entry

September

Course content

The course is structured to guide you through your understanding and practice of service design, starting from current challenges at the local and user scale and progressing through to futures and systems levels. From the very beginning of the course, you’ll work collaboratively on projects using research and co-design strategies. The course evolves from a focus on team work in the first terms to more individual work towards the end of the course. MA Service Design is taught at London College of Communication, at Elephant and Castle, part of University of the Arts London (UAL).

What can you expect?

You will undertake projects that will tackle many of the social, corporate and environmental challenges facing the 21st century. Through working on course projects, you will gain the confidence to engage with stakeholders and learn how to analyse and apply the results of this engagement through meaningful interventions. Course projects can be as diverse as working on homelessness and the barriers to accessing services in a London borough, to improving the employee experience of a major retailer, through to proposing future scenarios of government and policy development. Students’ Major Projects have ranged widely in terms of subject and geographical location. Recent examples include redesigning educational systems in India, creating games to facilitate conversations between relatives of transgendered people, designing post-acceleration support programmes for start-ups in the tech sector, and designing digital services for refugee camp volunteers in Greece. MA Service Design is aimed at applicants from a design discipline who wish to broaden their understanding of innovation and design as a collaborative interdisciplinary process. The course is also open to students with backgrounds in social sciences, business and innovation and other related fields. The teaching staff are active researchers and practitioners in different areas of design and innovation, and engaged with cutting edge research projects within UAL, and this feeds directly into the curriculum and the projects you will work on. Practice and theory are both embedded into everything that you’ll do, so each practice-based project will have underpinning theory, and each theory-based assignment will have an element of practice or research-through-design.

About London College of Communication

The communications sector is evolving fast. Through our world-leading community of teaching, research and industry partnerships, we enable our students to develop the critical, creative and technical excellence needed to succeed and to discover new possibilities and practices. Our Design, Media and Screen Schools produce experts and award-winners across virtual reality, journalism, photography, television and sound, graphic communication, games, design management – and more. The London College of Communication experience is all about learning by doing. Our students get their hands dirty and develop their skills through the exploration of our facilities and technical spaces. Students work on live briefs and commissions, with everything from independent start-ups and charities in Southwark, through to major global companies. Student designers, makers and innovators have worked with Nike, Penguin, the EU Commission, Colgate, Plan International, the National Trust, Nokia and Royal Mail, to name a few.

Information for international students

All classes are conducted in English. If English is not your first language, we strongly recommend you let us know your English language test score in your application. If you have booked a test or are awaiting your results, please indicate this in your application. When asked to upload a CV as part of your application, please include any information about your English test score.

  • IELTS 6.5 (or equivalent) is required, with a minimum of 5.5 in each of the four skills.
  • If your first language is not English, you can check you have achieved the correct IELTS level in English on the Language Requirements page.

Fees and funding

Learn more by visiting our funding page.

Qualification, course duration and attendance options

  • MA
    full time
    15 months
    • Campus-based learningis available for this qualification
  • Further details of qualification

    Course runs for 1 year 3 months full time (45 weeks across a four-term model).

Course contact details

Name
Information Centre
Email
lcc.contact@arts.ac.uk
Phone
+44 (0)20 7514 6500