Taught course

Service Design

University of the Arts London - London College of Communication · Faculty of Design

Entry requirements

Visit our course page for entry requirements.

Months of entry


Course content

We develop and apply service design to a board range of societal and business challenges, working across disciplines, with stakeholders and experts.​

What can you expect?

We value making and design-based methods throughout the course. From the very beginning, you’ll work collaboratively on projects using research and co-design strategies, evolving from team work in the first terms to developing more individual work towards the end. You’ll undertake projects that tackle many of the social, corporate and environmental challenges facing the 21st century. You’ll develop the confidence to engage with stakeholders, and learn to analyse and apply the results through meaningful interventions. You’ll end the course by completing a Major Project. Previously, these have ranged widely in terms of subject and geographical location – past examples include redesigning educational systems in India, creating games to facilitate conversations between relatives of transgender people, designing post-acceleration support programmes for technology start-ups, and designing digital services for refugee camp volunteers in Greece. Practice and theory are embedded into everything that you’ll do: each practice-based project is underpinned by theory, and each theory-based assignment has an element of practice or research-through-design. Your lessons will take the form of lectures, practical workshops, tutorial sessions, feedback sessions with experts, presentations and pitches, industry talks, museum visits and technical sessions. MA Service Design is aimed at applicants from design disciplines who wish to broaden their understanding of innovation and design as a collaborative, interdisciplinary process. The course is also open to students with backgrounds in social sciences, business and innovation, and other related fields.

About London College of Communication

The communications sector is evolving fast. Through our world-leading community of teaching, research and industry partnerships, we enable our students to develop the critical, creative and technical excellence needed to succeed and to discover new possibilities and practices. Our Design, Media and Screen Schools produce experts and award-winners across virtual reality, journalism, photography, television and sound, graphic communication, games, design management – and more. The London College of Communication experience is all about learning by doing. Our students get their hands dirty and develop their skills through the exploration of our facilities and technical spaces. Students work on live briefs and commissions, with everything from independent start-ups and charities in Southwark, through to major global companies. Student designers, makers and innovators have worked with Nike, Penguin, the EU Commission, Colgate, Plan International, the National Trust, Nokia and Royal Mail, to name a few.

Information for international students

All classes are conducted in English. If English is not your first language, we strongly recommend you let us know your English language test score in your application. If you have booked a test or are awaiting your results, please indicate this in your application. When asked to upload a CV as part of your application, please include any information about your English test score.

  • IELTS 6.5 (or equivalent) is required, with a minimum of 6.0 in each of the four skills.
  • If your first language is not English, you can check you have achieved the correct IELTS level in English on the Language Requirements page.

Fees and funding

UK students
International students

Learn more by visiting our funding page.

Qualification, course duration and attendance options

  • MA
    full time
    15 months
    • Campus-based learningis available for this qualification

Course runs for 1 year 3 months full time (45 weeks across a four-term model).

Course contact details

Information Centre
+44 (0)207 514 6599