Taught course

Design Innovation and Service Design

Glasgow School of Art · Design

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Entry requirements

Bachelors Honours Degree or equivalent.

Months of entry


Course content

Building on concepts and methods from disciplines such as interaction design, user-centred design and innovation management, Service Design emerged as a new generation of designers began to apply methods and processes from those disciplines to the design of services and their often immaterial experience. The discipline continues to grow as the complexity of challenges organisations face increases and the transformation from manufacturing to an experience economy progresses. At GSA, Service Design is taught as a means of applying design processes to complex problems, combining artefacts and interactions to experiences for the design of services that exist, unfold and evolve in both space and time.

Qualification, course duration and attendance options

  • MDes
    full time
    12 months
    • Campus-based learningis available for this qualification

Course contact details

Dr Emma Murphy
+ 44 (0)141 353 4734