Managing uncertainty through monitoring and control (online short course)

Entry requirements

There are no formal academic requirements.

The course will require around 10 hours to complete. You can begin at any time during the life of the course and study at your own pace.

Months of entry

Anytime

Course content

In this course you'll learn about the importance of strategic monitoring and control systems and why they are fundamental to effective strategy implementation. There are many different examples of monitoring and control, but in this course we will be discussing them in the context of management. There are also many aspects to the role of a manager. At times they are motivators, coordinators, controllers or investigators. They are always responsible for creating some output from the available resources. They must have plans or systems that will take inputs and process them into outputs. Systems and processes are never perfect, so managers have to monitor them and when things go wrong or circumstances change, they need to make adjustments.

You'll learn to:

• apply the control loop to monitor and control activities in your role
• use tools for planning projects, controlling processes and budgets
• explain the concept of variation in processes
• know how to approach a budget control report
• understand the reasons why controls fail and use this to design better internal controls.

Fees and funding

Assessment