Accredited Mediation Training

Entry requirements

This course requires a Microsoft Teams Account and a good understanding of Microsoft Teams. The live portions of the course will be conducted via Microsoft Teams.

This course is designed for applicants who have a good level of English. If English is not your first language and you are uncertain what this means, please refer to the global CEFR scale. We would look for applicants to be at B2 level. This self-evaluation PDF may help you understand if you are at the B2 level.

Months of entry

January, April, July, October

Course content

A ground-breaking course that equips participants with the knowledge and skills to resolve conflict as mediators.

Aim

To provide participants with a clear theoretical and practical training course in mediation skills identified in the Scottish Mediation’s Guidance on Mediator Competency.

Objective

For Participants to become confident in their knowledge, skills, and ability to mediate disputes in accordance with the Scottish Mediation Practice Standards for Mediations and Code of Practice.

Learning Outcomes

• An understanding of conflict theory

• Awareness of personal responses to conflict and different conflict management styles

• An understanding of the basic principles underpinning mediation

• A theoretical understanding of how and why mediation works

• Enhanced communication and negotiation skills

• Practical experiences in using mediation skills and techniques

• An understanding of the role of a mediation and how a mediator works

• An understanding of the importance of reflective practice and Continuing Practice Development

• An overview of different models of mediation and contexts

• An introduction of psychological biases and how difference impacts mediation

• An introduction to noticing and acknowledging the role of thoughts and emotions in mediation

• An understanding of equality and diversity issues and the ethics of mediation

• Knowledge of how mediation fits within the law

• Knowledge of relevant Scottish Mediation practice guidelines and competencies

This course will focus on the above learning outcomes, using continuous assessment aligned with Scottish Mediation Guidance on Mediator Competency.

Who is this course for

We provide this practical training in groups both within the University and the wider community. Internal colleagues who take part in the training programmed become part of the Mediation Service and are encouraged to participate in external and internal mediations as well as continued professional development to become eligible to join the Scottish Mediation Register.

Teaching Format

A 40-hour course, inclusive of assessment. The course consists of pre-course reading and includes a minimum of 20 hours of practical experience and 15 hours of home study.

Fees and funding

University of St Andrews alumni receive a 20% discount on our online short courses. If you’ve previously studied with us, you can take advantage of this exclusive offer to continue your learning journey. To find out more, please contact standrewsonline@st-andrews.ac.uk.