Employer profile

Halo Service Solutions

Updated: September, 2023

About Halo Service Solutions

One of the fastest growing software companies worldwide, Halo Service Solutions is an industry leader in building innovative service management platforms. We are an expert partner to some of the world's leading organisations, deploying our out-of-the-box ITSM, PSA, and CRM software in a way that supports their bespoke business needs. We work with prestigious organisations based in over fifty countries around the world, varying in size from small start-ups to multi-national household names like Microsoft, West Ham United, and Domino's. We've even recently become an official partner of McLaren's Formula One team.

Our entire team works on our service desk product; developing, selling, supporting, managing and implementing the programme all in-house. We are one team with our own specialities, and we support each other to work together to deliver an end-to-end service. We believe that work should be fun, fulfilling, and full of opportunities to grow, so we are proud to be a values-driven organisation that places people first.

The Halo Grad Scheme

The Halo Graduate Scheme offers the unique opportunity to explore different roles in tech, receiving training from industry experts, and rotating across roles in consultancy, sales, development, and support. Our graduates work on real projects, interacting with different kinds of customers and colleagues, whilst being supported by a mentor along the way.

What makes us different

We are proud to have built a company where people genuinely enjoy coming to work. Our whole team began as graduates, so most of us are in our twenties and have become a tight knit group! We believe in investing in our graduates, so we aim to foster an environment that supports both personal and professional growth. We're all about working hard and playing hard, recognising that a healthy work-life balance is crucial to employee satisfaction and productivity. Everyone is continually striving to improve themselves and their team, but success is measured not just by wins and losses, but by the growth and development of each individual. At our core, we're all about creating a culture of care in the workplace. We care about our work, our customers, and most importantly, we care about each other.

What we offer

  • £30,000 starting salary, with potential to increase to £40,000 in the first year
  • Opportunities to travel the world
  • Unlimited paid time off
  • Regular socials and events
  • Office perks like a free bar, slide, Treat Tuesdays and Food Truck Fridays
  • Flexible working arrangements

What we're looking for

  • Have a “can-do” attitude, and a willingness to learn and try new things.
  • A confident communicator, who makes sense of complex ideas and conveys them to others in a way that is easy to understand.
  • Interested in any of the following: solutions architecture, software sales, technical support, account management, or pre-sales consultancy
  • Excited to help drive innovation, offer new ideas and think up fresh ways of tackling problems

Work sectors

IT and information services



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